Last Updated: January 10, 2026
1. Agreement to Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “your”) and ChatGrowth LLC (“Company,” “we,” “us,” or “our”) governing your access to and use of our website https://chatgrowth.ai and any related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.
2. Eligibility
You must be at least 18 years of age to use our Services and have the legal capacity to enter into a binding agreement. If you are using the Services on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.
3. Description of Services
ChatGrowth provides AI automation services, consulting, system design, implementation, and related advisory services for businesses, including but not limited to AI workflows, automation systems, agent-based solutions, and operational optimization.
The specific scope, deliverables, pricing, and timelines for any Services will be outlined in separate agreements, proposals, statements of work, or invoices.
4. User Accounts
Certain features may require account creation or submission of information. You agree to:
Provide accurate, current, and complete information
Maintain and update your information as needed
Keep login credentials confidential
Notify us of any unauthorized account use
Accept responsibility for all activity under your account
We reserve the right to suspend or terminate accounts that contain inaccurate, misleading, or incomplete information.
5. Communications and SMS Consent
General Communications
By providing your contact information, you agree to receive communications related to your inquiries, Services, scheduling, and account matters.
SMS / Text Messaging
By providing your mobile phone number and giving consent where required, you agree to receive transactional or promotional text messages from ChatGrowth LLC.
Messages may include service updates, scheduling information, AI solutions, or related communications
Message frequency varies
Message and data rates may apply
Consent is not a condition of purchasing Services
You may opt out at any time by replying STOP
For help, reply HELP or contact marc@chatgrowth.ai
You confirm that you are the authorized user of the phone number provided. Mobile carriers are not liable for delayed or undelivered messages.
SMS consent is not shared with third parties or affiliates for marketing purposes. SMS information is used solely to deliver messages through our SMS service providers.
6. Acceptable Use
You agree to use the Services only for lawful purposes and not to:
Violate applicable laws or regulations
Transmit harmful, abusive, or unlawful content
Attempt unauthorized access to systems or accounts
Interfere with the operation or security of the Services
Use automated scraping or data extraction without consent
Impersonate another person or entity
Send spam or unsolicited communications
Use the Services in a way that damages or impairs functionality
7. Intellectual Property Rights
Our Intellectual Property
All content, software, designs, workflows, documentation, branding, and materials provided through the Services are owned by ChatGrowth LLC or its licensors and are protected by intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes in accordance with these Terms.
Your Content
By submitting information or materials to us, you grant ChatGrowth a non-exclusive, worldwide, royalty-free license to use that content solely for providing and improving the Services.
8. Payment Terms
Fees
Fees for Services are outlined in proposals, agreements, or invoices and are quoted in USD unless otherwise stated.
Payment
Unless otherwise agreed, payment is due in advance or within 14 days of invoice issuance.
Late Payments
Late payments may result in suspension of Services and may accrue interest at the maximum rate permitted by law.
Refunds
Due to the custom nature of Services, refunds are not provided for completed work. Any exceptions are handled at our discretion and must be agreed to in writing.
9. Confidentiality
Both parties agree to keep confidential any non-public, proprietary, or sensitive information disclosed during the course of the Services, except where disclosure is required by law.
10. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
WE DO NOT GUARANTEE SPECIFIC RESULTS, OUTCOMES, OR PERFORMANCE FROM THE USE OF AI, AUTOMATION, OR CONSULTING SERVICES. AI-generated outputs and automated systems may vary in accuracy and effectiveness based on inputs, data quality, and operational context.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CHATGROWTH LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO CHATGROWTH LLC IN THE 12 MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless ChatGrowth LLC from any claims, damages, liabilities, or expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
13. Termination
By You
You may stop using the Services at any time.
By Us
We may suspend or terminate access to the Services at any time if we reasonably believe these Terms have been violated.
Effect of Termination
Upon termination, your right to use the Services immediately ceases. Certain provisions survive termination, including intellectual property, disclaimers, and limitations of liability.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Washington, United States, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Washington.
15. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any written agreements, constitute the entire agreement between you and ChatGrowth LLC.
Severability
If any provision is held invalid, the remaining provisions remain in effect.
Assignment
You may not assign these Terms without our consent. We may assign them freely.
Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control.
16. Changes to Terms
We may update these Terms from time to time. Changes become effective upon posting. Continued use of the Services constitutes acceptance of the updated Terms.
17. Contact Us
If you have questions about these Terms, contact us at:
ChatGrowth LLC
522 W Riverside Ave STE N
Spokane, WA 99201
United States
Email: marc@chatgrowth.ai
Phone: +1 206-832-9737